Support - Wirnet iFemtoCell - Kerlink
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Wirnet iFemtoCell

Product details : Click here

Quickstart guide : Download

EU Declaration of Conformity: Download

 

For its direct customers, Kerlink is also providing: 

  • A Wiki accesses* where it can be found a comprehensive set of documents and technical information
  • An OTRS* (Open Ticket Resource System) for access to Assistance Request System

Access to technical documentation (Wiki) : Click here 

Access to Assistance Request System (OTRS): Click here

Note that the Wiki access is private and requires login/password. If you don’t have yet your login/password, for your WIKI access or OTRS (Open Ticket Resource System), please ask for them to support@kerlink.com (the Product Id or any serial number of your Kerlink product will be required).

For indirect Kerlink customers (meaning if purchased from a distributor), please contact them directly to access document information and support. If really needed, Kerlink can provide documents through mail request. 

 

 

Helium network customer support : Click here

 

Any questions? 

Contact us: support@kerlink.com